ID Business Solutions Ltd.

  • Education Services Consultant

    Job Locations UK-Surrey-Guildford
    Req No.
    Regular Full-Time
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    At IDBS it’s our Education Services Consultants who help our customers to get the most from our innovative range of cloud-based products, helping scientists around the world to capture, manage, share and exploit data that helps bring new products to market quicker by enabling collaboration, data discovery and enhanced internal processes.

    On a day-to-day basis, the Education Services Consultant’s role is varied, and they can be delivering training on IDBS’ core product range, or enhancing our wide range of training solutions to our customers by developing and maintaining courseware for on-site classroom based training, online classroom training via WebEx or for our online learning platform, IDBS Learning Centre. A key part of this role is working alongside other members of the Education Services team to continuously improve and develop learning experiences for our customers and supporting the end-to-end delivery of an enterprise research and development software solution.


    Here are a few of the things you will be doing

    • Create, review and maintain training course materials for both IDBS standard classroom format and digital materials hosted on IDBS Learning Center
    • Convert existing training course materials into a variety of digital formats, using instructional design techniques, identification of learning needs, storyboarding, script writing and content development
    • Deliver IDBS product training at global customer sites, using the standard classroom materials and methodology.
    • Manage and co-ordinate training activities working with IDBS project managers, account managers and customers
    • Pro-actively interact with all Stakeholders within the business as required, managing your own time productively to ensure a first-class learning experience for our Customers
    • Support internal knowledge of our products by delivering IDBS product training internally to IDBS employees

    What we’re looking for

    • As we work in a science domain, supporting a range of scientific customers, formal training such as a degree in Chemistry or Biological Science would be highly beneficial.
    • Experience with training lifestyle and material development, with proven experience creating innovative training materials for new courses as well as the ability to enhance and maintain existing collateral.
    • Proven ability to work within a team, working towards a common goal.
    • Confidence to take initiative and suggest new innovative ways to develop training solutions for our customers
    • Excellent communication and interpersonal skills and the ability to relay complex information concisely and articulately.
    • Experience and confidence in delivering training to customers and proven ability to manage customer expectations and engagements in a constantly changing business environment.
    • An aptitude for using complex data management software.


    About IDBS

    IDBS is a leading global provider of advanced software for research and development (R&D) organizations to securely capture, manage, share and exploit structured and unstructured data.


    Our customers around the globe trust us with their data, their business and their success and we enable them to get back to what they do best: science.


    Our purpose is to provide the best cloud-based research and development (R&D) technology and solutions to the world’s most forward-thinking companies, helping them solve global challenges.


    IDBS was acquired by Danaher Corporation in October 2017 and IDBS is now an independent Operating Company within Danaher’s Life Sciences Platform.


    About Danaher Corporation

    Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.


    At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.


    IDBS will process your data in accordance with our Applicant Privacy Notice




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