ID Business Solutions Ltd.

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US-MA-Boston
The latest breakthroughs in biotechnology are driving revolutionary changes in how industry develops new medicines, materials and consumer products. Biotechnology is data intensive; for companies to effectively manage their R&D pipeline, they require modern tools to capture, manage and make sense of large and complex datasets generated by extended teams scattered across the globe.   IDBS is a world leader in delivering enterprise software that drives the R&D engine of the most innovative companies in the world. With over 25 years serving our markets, our customer list includes the biggest names in pharmaceuticals, biotechnology, agricultural sciences, chemicals, consumer goods, energy and healthcare.   We are passionate about our customers. We constantly strive to maintain our dominant position as a market leader with a strong focus on customer success and heavily investing in our technology and products. Last year we launched The E-WorkBook Cloud, an enterprise, cloud-based platform designed to meet the challenges of scientific and R&D data management. Modular in design, it combines best in-class electronic laboratory notebook (ELN) functionality with cutting-edge data capture and analysis, resource planning, and sample, equipment and inventory management. With a fresh, web-based interface, it is designed with an eye towards the future to meet the needs of both traditional chemistry as well as biologics/biotechnology-based R&D programs.    This is a time of rapid growth at IDBS. We seek a dynamic, experienced product professional to join the IDBS product team specifically to help expand the penetration of The E-WorkBook Cloud into the biotechnology R&D market. We are looking for an individual with commercial vision, who cares passionately about making sure our products deliver value to our customers, and in turn, can help ensure our products remain innovative, grow market share and help maintain IDBS’ strong brand.   As Product (Business) Manager, you will work across the entire project lifecycle from product definition through to sales execution. You’ll help define and execute a product strategy and commercial roadmap aligned to sales and marketing initiatives and campaigns designed to drive sales and customer affinity with IDBS Products. If you’re not already, you’ll swiftly become recognized as a thought-leader in the market sector, representing and contributing to IDBS' positioning, and will act as product champion and lead evangelist both internally and with our customers.   In addition, you’ll: - Maintain market awareness and act as a subject matter expert within your product & market segment: including analysis of market conditions, needs, targets, and competitive threat - Work closely with our software development organization to design and deliver products that meet customer and future market needs - Manage/own a market-segment revenue number and be responsible for the forecasting, budgeting and the associated marketing spend towards that market. - Develop, manage and report on key product metrics/KPIs through creation, validation, and execution of product strategies - Manage the relationship with internal stakeholders to deliver an integrated sales and marketing plan and ensure sales readiness and execution - Lead/Input into all aspects of the Product Marketing mix including pricing, presentations (webinars), social media, CRM etc. - Drive development around key customer and product presentations for tradeshows, events and accounts - Support our Product Marketing Manager in the creation of relevant and impactful messaging/content We value the different backgrounds that individuals can bring to IDBS and look to strengthen our team by ideally hiring someone who brings in complementary skills and experience. In an ideal world, you’ll have the following qualifications: - Prior experience in a relevant product, sales or marketing position supporting informatics software targeted at R&D organizations. Examples include ELN, LIMS and screening platforms, or applications focused on data analytics, search or visualization technologies. - Alternatively, you possess deep subject matter knowledge within a scientific or research domain, with real-world experience with the application of the such technologies within a relevant industry context. - Familiarity with Software-as-a-Service based products and delivery models - Bachelors or higher degree in a science, engineering or maths/stats discipline Aside from your background, HOW you work is equally important to us, and we are looking for a candidate with: - The ability to provide leadership and direction as part of a matrixed, cross-disciplinary and geographically dispersed collaborative team - Commercial and numerical acumen, perhaps with prior experience in business planning - A dynamic personality and strong public speaking skills, with the enthusiasm and confidence to evangelize both product and vision - The desire and ability to learn and utilize new technologies   Reporting to our VP of Product Strategy, the role is based out of our downtown Boston office; but don’t expect to be sat at your desk every day as you’ll be travelling to other IDBS offices in the US and EMEA, as well as getting in front of our customers as a domain and product expert.   We look forward to receiving your application.   Learn more about the story behind IDBS innovation: IDBS  
Req No.
2018-1388
Category
Product Management
UK-Surrey-Guildford
  This is an opportunity to join our new Technical Operations Team (“TechOps”) deploying and supporting cutting-edge scientific R&D technology globally into the top Pharmaceutical and Biotech companies in the world.   The job holder will be working with global stakeholders in Europe and North America to troubleshoot, install, upgrade customer environments and prepare them to migrate to the Cloud. The System Administrator will balance day to day support and technical troubleshooting of IDBS software solutions deployed on-premise or in the Customers Private Cloud while delivering high availability and fault tolerant installations, upgrades and migrations of production systems. This role requires the ability to troubleshoot customer's infrastructure and lead resolution with a customer’s IT and/or Partners Infrastructure teams.   Reporting to our Head of Service Delivery Excellence, the role is based out of our head office in Guildford, but you support our customers on their journey to our Cloud Platform no matter where in the world they are based.   In the role you will: - Troubleshoot, install, upgrade and migrate customer environments. - Implement OnPrem Deployment Topologies consulting with Site Reliability Engineering and DevOps Teams. - Manage Environment Readiness and Infrastructure Assessments for customers to ensure they are setup for success with our technology. - Assist Infrastructure Planning and verification with customer - Provide technical direction and play a lead role to ensure that the appropriate security, backup, failover, monitoring, alerting and disaster recovery mechanisms are in place. - Remediate OnPrem Deployments to bring them in line with industry best practice. - Mentor Professional Services on best practice. - Lead troubleshooting with Technical issues (Clusters, Databases, Application Servers, Network, Firewalls and Load Balancers). - Deploy and maintain highly available and fault tolerant production systems. - Plan and execute Customer Migrations with Global Professional Services. - Hands on management of Installation, Support and Maintenance of all software & hardware infrastructure. - Ensure that customers’ environments are equipped with appropiate resources and are designed correctly to scale with customer adoption. - Introduce and manage the right level of qualification and testing procedures for change and configuration management in the on-premise environment. - Work with the Development, QA and Support teams to resolve issues; take corrective and preventative actions. - Define and ensure compliance with corporate policy and procedures in respect of quality and information security. - Help drive continuous improvement of our Quality Management, Information Security practices. - Participate in customer audits and ISO Certifications relating to Systems and processes owned by your team.   To be successful, you'll need to demonstrate: - Experience diagnosing, troubleshooting and resolving customer problems. - Experience with load balancers and web servers. Managing and configuring Nginx, F5, Apache, HA proxy etc. - Debugging infrastructure, application deployment and network issues using common open source tools. - Experience in UNIX/Powershell shell scripting. - Able to set up and support MongoDB or other NoSQL Databases. - Experience installing, upgrading and deploying IDBS Products and Technologies would be advantageous.   And if you’ve any of the following that would be great: - Security - web/api design/certificates. - Remote Desktop/Citrix. - Experience of running production systems in the Cloud. In addition to the technical skills you’ll need to bring to the role, HOW you work is important to us so you will need to demonstrate: - An ability to work well under pressure and manage several tasks simultaneously with a self-starting, pro-active approach. - Resilience, versatility, flexibility, and a willingness to work within changing priorities with enthusiasm and in support of the organization’s needs. - Ability to relay, complex information in simple terms to people at varying levels of competence. - Confidence and effective communication across teams, management tiers and with customers both in writing and verbally. We offer an attractive salary in addition to a competitive benefits package and look forward to receiving your application.   Learn more about the story behind IDBS innovation: IDBS
Req No.
2018-1389
Category
Professional Services
UK-Surrey-Guildford
Your career - imagine different You are passionate about coding and love to work with technology.  You want the chance to learn, evolve and enjoy your career. Then why not join a company that thrives on that ethos?   Be part of an organisation that still has that start-up spirit, and gives you room to develop and make a career. Learn from the best (and maybe teach them something along the way!): be all that you can be.   What we're looking for We are searching for a passionate Graduate Developer to start in Summer 2018, with natural ability coupled with technical expertise to join one of our agile squads based in our office in Guildford, Surrey. You will be a key member of the team involved in designing, building, testing, deploying and maintaining software solutions in various programming languages and platforms.   As a Graduate Developer at IDBS, you will receive support, guidance and on-the-job training as required to help IDBS make products that are technically great, of high quality and awesome to use.     What do you need? To be successful in this role you need to have a passion for software. You will need experience of developing in Java and JavaScript, either from your academic study/project work or ideally from a placement or you may have some experience in a similar role under your belt.  Don’t worry if you’re not a pro – we can help make you one.   A good honours degree in a computer science or science-based subject is desirable; but your technical expertise should speak for itself. Excellent communications skills are a must, and you should be confident communicating technical details to the not-so-technically minded.   So, if you’re looking for room to grow and the kind of environment that welcomes independent thinking, then why not apply today?   So who are we?  IDBS is a leading global provider of advanced software for research and development (R&D) organizations to securely capture, manage, share and exploit structured and unstructured data.   We create cloud-based solutions that are designed to meet the challenges faced by organizations, and their scientists, in scientific data management and lab informatics. We enable our customers around the world to get back to what they do best: science.    Find out what your future colleagues think of working at IDBS: IDBS people make our products great
Req No.
2017-1370
Category
Software Development
UK-Surrey-Guildford
We are looking to expand our EMEA sales organization with the hiring of a new Business Development Representative to work out of our Guildford office.   As a key member of the sales team, you'll be responsible for identifying and leveraging new business opportunities to enable the effective selling of scientific R&D enterprise software solutions, through supporting the Major Accounts team and, in time, personally closing small deals of up to ~ $50k.   Your primary focus is likely to be on the life sciences sector and you’ll be reaching out to existing major accounts as well as prospecting new business opportunities throughout Europe.   You’ll have some previous experience selling either software or services which will stand you in good stead to contribute to the successful IDBS sales team and you'll relish the opportunity to build on the knowledge you've gained in your career so far.   You'll need resilience, versatility, flexibility, and a desire to be part of a successful team.   We work with some amazing organizations to help transform lives worldwide. You could be a part of this team. 
Req No.
2017-1386
Category
Sales
UK-Surrey-Guildford
  Overview   Are you looking for an industrial placement starting July 2018 that uses your scientific knowledge but isn't based in a lab?   Are you looking for an opportunity to develop IT skills, alongside a small intake of high calibre students and to be a valued member of the team?   The IDBS Product Delivery department consists of agile, self-organising, feature teams having ownership of development, test and support of discrete areas of functionality within our product suite. Working closely with Product Managers and Business Analysts we rapidly deliver additional value to the business.   Student Placement Opportunities (starting July 2018)   IDBS offers student placement positions for developer and testers within the Product Delivery department. These are typically one year placements starting each summer. The objective of the placement is to gain industrial experience in the use of agile development practices, additionally gaining competency as a developer or tester.   Support, guidance and on-the-job training will be given as needed, so previous experience in Software Testing is not essential.   As a member of the testing team you will work with other testers and developers sharing responsibility for creating high quality data management and analytic software for use across the pharmaceutical, life-science and healthcare industries. You will analyse problems, create tests using modern automated test tools and technologies and seek to find and help solve problems in the software we produce.     Skills/Competencies we are looking for: - Honours degree in life science, mathematical or computer science subject (or currently working towards this). - Excellent communication skills, the ability to relay complex information concisely and articulately. - Ability to work as part of a team, supporting others towards a common goal. - Detail orientated. - Ability and willingness to learn and use new technologies.
Req No.
2017-1376
Category
Testing
UK-Surrey-Guildford
  Your career - imagine different   You are passionate about coding and love to work with technology.    You want the opportunity to be part of a small intake of high calibre students where you learn, evolve and have fun.   You want to be part of an organisation that still has that start-up spirit, treats you like a valued and contributing member of the team and provides you with the support and mentorship you need to develop during your placement year. Learn from the best (and maybe teach them something along the way!)   The IDBS Product Delivery department consists of agile, self-organising, feature teams having ownership of development, test and support of discrete areas of functionality within our product suite. Working closely with Product Managers and Business Analysts we rapidly deliver additional value to the business.   Student Placement Opportunities (starting July 2018 for 1 Year) IDBS offers student placement positions for developers and testers within the Product Delivery department. These are typically one year placements starting each summer. The objective of the placement is to gain industrial experience in the use of agile development practices, additionally gaining competency as a developer or tester. As a member of the development team you will implement functionality using technologies such as Java/.NET/HTML/JavaScript. The work you undertake will include green field development on existing and new products which are part of larger projects. At all times you will be mentored by members of the team to help you develop your knowledge in relevant areas of the software domain and to grow your skills as a software developer.   Support, guidance and on-the-job training will be given as needed depending on your individual needs.
Req No.
2017-1380
Category
Software Development
DE-München
IDBS is a leading global provider of advanced software for research and development (R&D) organizations to securely capture, manage, share and exploit structured and unstructured data.   Our customers around the globe trust us with their data, their business and their success and we enable them to get back to what they do best: science.   Our diverse customer list includes R&D driven international companies in pharmaceuticals, biotechnology, agricultural sciences, chemicals, consumer goods, energy, engineering, food and beverage, and healthcare.   IDBS is headquartered in the United Kingdom with offices across Europe, Asia and the United States.   We are seeking an experienced enterprise sales Account Manager for our DACH region, based in Germany (Munich preferred but not essential) to seek out new sales opportunities within existing and brand new customers.   You’ll have a challenging target but will be well rewarded for success.   Responsibilities include:     Retain & Grow Existing Business Profitably Win New Business Act as a Trusted Advisor and Colleague to the IDBS Team Seek and create opportunities to expand business with current clients, identifying further business needs and presenting a solution Develop and execute against a sales action plan with objectives and strategies to acquire new accounts Closely interact with IDBS support functions in furthering account development including Professional Services, Product Management, Product Development, Solution Consulting and Customer Support   Key relationships will include: - EMEA sales team - EMEA business development team - DACH delivery team - Customer Support - Understand prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers - Develop customer relations including, but not limited to sales leads, research, warm calls, qualifying leads, developing leads, and customer service - Forecast accurately - Grow existing accounts and prospective clients to full potential and generate maximum revenue on a long-term basis to meet or exceed targets - Negotiate contracts and work agreements     To be successful, you will need: - Previous experience in selling enterprise cloud-based technology and solutions or relevant sales experience managing complex sales processes in Life Sciences - Demonstrated ability to create sales results and sell services in a complex environment - Demonstrated capability to consistently meet or exceed sales targets, profitably - Well-developed negotiation, project and account management skills - Ability to adapt and use Challenger Sales skills - Excellent problem resolution and consultative sales skills - Fluent German language skills (verbal and written) are essential We look forward to your application.
Req No.
2017-1361
Category
Sales
UK-Surrey-Guildford
About IDBS IDBS is a leading global provider of advanced software for research and development (R&D) organizations to securely capture, manage, share and exploit structured and unstructured data. Our customers around the globe trust us with their data, their business and their success and we enable them to get back to what they do best: science.     What you will be doing We are looking for a talented designer to help us as we design and develop our next generation of our market leading research process and data management software.   As a UX Designer you will work embedded in multiple agile teams of development and test engineers, product owners and product managers where you will synthesise useable features from product concepts. You will bring your analysis, creative and design skills to the teams to help create awesome products. You will work to understand how our applications’ users want to instinctively interact with the software to get their research and laboratory management tasks done – all while making using IDBS products a great experience.   Responsibilities - Lead the product design process involving research, experimentation and revision. - Work with product owners to understand the requirements for our products. - Create and iterate elegant designs, storyboards and prototypes that deliver on the product requirements. - Work closely with development and test engineers to deliver awesome products from these designs. - Evangelise best practice for UI and UX design within IDBS. - Keep up to date with current UI and UX design trends. Skills you will need - UI and UX design experience in Web applications not just Web sites. We will ask to see your portfolio at interview to demonstrate this. - Familiarity with agile methodologies. - Strong visual design skills: latest trends, colour and typography. - The ability to create wireframes, visual design storyboards and prototypes. - The ability to solve all sorts of application interface design challenges with creativity, efficiency and precision. - You must be self-directed, confident and able to work in a fast-paced environment.  - Excellent communication, both written and spoken English, with both technical and not-so-technical people.  A key skill is to be able to explain why a design works and why another design does not. - Strong working knowledge of visual design and software prototyping tools such as the Adobe Creative Cloud, Bohemian Coding’s Sketch and Invision
Req No.
2017-1384
Category
Other
UK-Surrey-Guildford
Overview It’s great you are interested in joining the IDBS talent network for Guildford! We are looking for people with an innovative and entrepreneurial mind-set, who go the extra mile for their customers and have a good level of business acumen. You will be willing to learn and have the right level of expertise for the level of seniority you work at. We are looking for talented people to join our already talented employee group!   About IDBS: IDBS provides award-winning, cloud-based solutions to support scientific research and development in both commercial and non-profit organizations. We provide tools that underpin innovation in three critical areas:   - the pursuit of new sources of renewable energy; - greater efficiency and effectiveness in food and nutrition; and - the development of new treatments for the world's most critical diseases and conditions.   We enable our customers around the world to get back to what they do best: science.  Learn more about the history behind IDBS innovative solutions: IDBS   Our Guildford Office: The Guildford office is home to our product delivery team, made up of Software Engineers, Software Testers and Customer Support Desk for all of our core product groups. These teams work in agile scrum teams with regular release trains, delivering our award-winning software.   We also have our end-to-end global sales team made up of Pre-sales, Business Consulting and Account Managers, alongside the Professional Services team who implement solutions and train our customers in their new technology.   Many of the corporate functions are housed in full or in part at the Guildford office including, Business Planning/Analytics, Product Management, Marketing, Finance, HR, IT and Facilities.   To join our talent network simply submit your CV and a few details through the apply button below. There will be some questions we would like you to answer as part of your application but they shouldn't take too long – it helps us to make sure you don’t miss out on relevant opportunities!   For now, thanks for applying and we hope to speak with you about opportunities at IDBS soon!  
Req No.
2015-1142
Category
All